Shipping policy

At ManeMystique, we are committed to delivering your order with care and efficiency.

Shipping Destinations

We currently ship to:

At this time, we do not offer shipping outside these regions.

Order Processing Time

Orders are typically processed within 1–3 business days after purchase.

Order Cut-Off Time

Orders placed before 2 pm will begin processing on the same business day.
Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Estimated Delivery Time

Delivery times vary depending on destination and carrier service.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping periods.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. ManeMystique is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Exchange Policy

At ManeMystique, we want you to be completely satisfied with your purchase. If you need to request an exchange, please review the policy below.

Exchange Eligibility

We accept exchanges for items that are:

For hygiene and safety reasons, opened or used perfume bottles cannot be exchanged, unless the item arrived damaged, defective, or incorrect.

Exchange Request Period

Please contact us within 14 days of delivery to request an exchange.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can resolve the issue.

Trade name: ManeMystique

Phone number: (844) 438-2549‬

Email: info@manemystique.store

Store address: 1016 S 75th St, West Allis, WI 53214, United States